Ok so sometimes people need a call and a letter and an email. Sometimes you just want to create another touchpoint to reach out to your customers to invite them back in. A decent Broadcast VM solution is superior to Phone Trees and can give you reporting and funnel someone from the Voice Recording to a human. Used well and targeted it might help close the gap in some dropped communication.
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Thursday, February 11, 2010
Tools: Broadcast Voicemail
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