Showing posts with label End User Experience. Show all posts
Showing posts with label End User Experience. Show all posts
Wednesday, March 10, 2010
Credit Card Processor Discussion Goes to Finance Committee
Vestry assigned it to the Finance Committee to come back with a recommendation next month. Need to talk with Don White on it.
Tuesday, March 9, 2010
Polycom Speaker Phones
http://poly.factoryoutletstore.com/cat/16823/Polycom-SoundStation-Expandable.html
For Trinity -- trying to see how compatible the Polycom's VOIP is to 8x8's service but always could just use the analog version and plug into an adapter.
For Trinity -- trying to see how compatible the Polycom's VOIP is to 8x8's service but always could just use the analog version and plug into an adapter.
Book of Common Prayer Copyright ?
Need to research it and see which body has the copyright and process/payments if we created online tool/version and/or offline printed synopsis version for new members with Psalms and RSV Gospels + Text. (Travelers & Sick Bible)
Survey sent post attendance as part of follow up
I think there was an excellent survey or list of areas to cover with someone in that first call back and/or emailed out as well.
It covered areas like parking, etc.
It covered areas like parking, etc.
Monday, March 8, 2010
Usability Consulting
Another area that doing a more massive web project can get us is a shared usability / user experience consultant to really help us identify and resolve key issues and develop "standards" to really make the experience the best possible.
Sunday, March 7, 2010
Episocpal ID / Emergency Call Card
Another area that I think could be done much better as we have an aging denomination is handling contact in case of emergency info, hospitalization, call for a priest at a hospital, etc.
An ID card linked to a database and phone number should be able to link that person to a congregation, emergency contact and an on call priest in case of hospitalization. Similarly if there is a medical directive and organ donor that too could be on the card / in the database.
Could also track those taking care of someone at home - older parent, children, etc. to see that their needs were met. Including things like family pet, etc.
An ID card linked to a database and phone number should be able to link that person to a congregation, emergency contact and an on call priest in case of hospitalization. Similarly if there is a medical directive and organ donor that too could be on the card / in the database.
Could also track those taking care of someone at home - older parent, children, etc. to see that their needs were met. Including things like family pet, etc.
Labels:
Customer Service,
End User Experience,
People,
Problem Areas,
Solutions
One of the big areas for missions and churches to know is...
Elderly Transport & Disability Accessibilty signage for each church. Is the number o fhandicap parking spots sufficient? What are the community/public transit options that work for seniors? Carpooling and ride sharing.
Labels:
End User Experience,
Engagement,
People,
Problem Areas,
Solutions
Friday, March 5, 2010
Solar Spotlights for Sign/Front of Church
http://www.frontgate.com/jump.jsp?itemID=21140&itemType=PRODUCT&path=1,2,145,1824,&iProductID=21140&K=ZZ51120
http://www.solarlightstore.com/solar-spot-lights/flood-lights/8ledsolarspotlightgreen.cfm
http://www.ycasolarlightstore.com/Super_Bright_High_Intensity_Solar_Spot_Light_p/sb-01.htm?gclid=CLCvl7bLoqACFRkcawodnUNQaA
Also might want to look into a streetlamp type LED/Solar that can be bolted down.
http://www.outdoorsolarstore.com/solar-lamp-post-lights.aspx
http://www.solarlightstore.com/solar-spot-lights/flood-lights/8ledsolarspotlightgreen.cfm
http://www.ycasolarlightstore.com/Super_Bright_High_Intensity_Solar_Spot_Light_p/sb-01.htm?gclid=CLCvl7bLoqACFRkcawodnUNQaA
Also might want to look into a streetlamp type LED/Solar that can be bolted down.
http://www.outdoorsolarstore.com/solar-lamp-post-lights.aspx
Labels:
Branding,
End User Experience,
Marketing,
Problem Areas,
Signage
Vertical Repsonse (Email, Survey & Postcards)
http://www.verticalresponse.com/pricing/non-profit/
Options are pretty good.
Options are pretty good.
Labels:
Advertising,
Customer Service,
Email,
End User Experience,
Marketing
Thursday, March 4, 2010
List targeting - Magazine lists to target
We need to look into the possibility of purchasing the local mailing list data for mags like Jet, Black Entrepreneur / Enterprise, Ebony, Vibe, African American Golfer, Essence, Sister to Sister, Upscale, etc.
Labels:
Advertising,
Branding,
End User Experience,
Marketing,
People,
Targeting
Street Party Permit?
Can we get a street party permit for Pentecost Sunday?
Peter
Peter
Labels:
94609 Community,
Advertising,
End User Experience,
Marketing,
People,
Targeting
Printing/Branding
Need to remember that between VistaPrint.com and PSPrint.com locally we are pretty well covered.
http://www.psprint.com/
http://www.vistaprint.com
http://www.psprint.com/
http://www.vistaprint.com
Labels:
Advertising,
Branding,
End User Experience,
Marketing,
Problem Areas
Book Replacement Drive
We really need to sort through the BCP's, Hymnals and LEVAS II copies in the church and begin to replace those with broken bindings, missing pages, etc.
Current Dream Tech "Wish List"
- Label Printer
- Labels
- Postage Online Account like Stamps.com
- 2-3 more PCs in the office (touch screen all-in-one)
- Backup solution for office PCs
- Digital Projector and portable screen
- PC/notebook record video for ustream
- Decent H.264 compatible video camera / audio for streaming (Firewire or USB 2.0)
- ipad/kiosk PC for visitor/attendee sign-in
- ipad or ipod touch for usher & welcomer
- kiosk or mounted ipad screen in the narthex to list upcoming events/welcome messages
- kiosk PC for child care check in
- Printer for child care check in (possibly label printer)
- Printer for name badges as part of check in process
- shared printer for attendance/on demand printing
- Software/hardware for Cafe/Internet sharing connection
- WiFi high gain external antenna and cabling
- Server PC of church area
- 1 or 2 laptop or kiosk PCs for use of those without internet access at home or to do updates to the back end/community software
- 5-10 PCs or laptops to do a lab -- including mobile carts so they could be secured
New Branding/Identity to go across all media..
We need a consistent identity / branding / look and feel across all media including:
Web Site
Facebook / All Social Media sites
New Church Sign
Printed Materials for Welcoming (Visitor card, brochure, signage, etc)
Door hangers
Stationary
Letterhead
Business Cards
Flyers
Sign shakers / human directionals
Bumper Sitcker / Bumper Magnet
Window Decals
License Plate frame / wraparound (Engraved or printed) (http://www.cafepress.com/+episcopal+license_plate_frames)
Places to market:
Street fairs (Solano Stroll)
Farmers markets
Advertising:
Billboard
Mobile billboard
Transit - Bus Interior, Bus Shelter Poster, BART Poster, Bus Bench
Grocery Cart
Movie theater
Needs to include/represent the African-American identity of this congregation -- possibly African themed textile background that could also look good in black and white as well as/or the "leather border" from around the church that ties back into the historical nature of the building. Image of the Window/Front is definitely recognizable and would be good to carry forward too.
Web Site
Facebook / All Social Media sites
New Church Sign
Printed Materials for Welcoming (Visitor card, brochure, signage, etc)
Door hangers
Stationary
Letterhead
Business Cards
Flyers
Sign shakers / human directionals
Bumper Sitcker / Bumper Magnet
Window Decals
License Plate frame / wraparound (Engraved or printed) (http://www.cafepress.com/+episcopal+license_plate_frames)
Places to market:
Street fairs (Solano Stroll)
Farmers markets
Advertising:
Billboard
Mobile billboard
Transit - Bus Interior, Bus Shelter Poster, BART Poster, Bus Bench
Grocery Cart
Movie theater
Needs to include/represent the African-American identity of this congregation -- possibly African themed textile background that could also look good in black and white as well as/or the "leather border" from around the church that ties back into the historical nature of the building. Image of the Window/Front is definitely recognizable and would be good to carry forward too.
Labels:
Advertising,
End User Experience,
Marketing,
Problem Areas,
Strategy
Time in the office...
Spent time in the office today researching and organizing our Telcom expenses and testing the current DSL line for upload/download speeds. It will need to be upgraded/replaced if we use a VOIP system as uplink is limited to 0.38Mbit/sec.
Also did some research on African American Weeklies -- "Sunday Newspapers" and a bit on Black Radio options we might have for advertising.
Also did some research on African American Weeklies -- "Sunday Newspapers" and a bit on Black Radio options we might have for advertising.
Labels:
Back Office,
End User Experience,
Marketing,
People,
Technology Issues
Wednesday, March 3, 2010
Internet Cafe Software / Solutions
Cafe Software (Has Library / Non-Profit Discount)
https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=15
https://www.provisio.com/en-US/SiteKiosk/VoIP-Telefon.aspx
Antennas
http://www.wifi-link.com/product.php?class1_id=643&class2_id=658
https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=15
https://www.provisio.com/en-US/SiteKiosk/VoIP-Telefon.aspx
Antennas
http://www.wifi-link.com/product.php?class1_id=643&class2_id=658
iPhone Fun
Current cost to get 2 iphones 3GS 32GB hardware $299 + $36 activation for first phone, $299 + $26 activation for each additional. Tax & shipping from online order is estimated at $136. For a total of $734.30 for the hardware and setup fees.
Monthly service fees are:
* $119.99 for first 2 lines for unlimited talk
* $30 for unlimited family texting
* $30 per line for unlimited data
= $209.99 for 2 iphones with unlimited talk, text and data
* 49.99 for each additional unlimited talk line + $30 per line data charge
3 Phones = 289.98
4 Phones = 369.97
5 Phones = 449.96
Monthly service fees are:
* $119.99 for first 2 lines for unlimited talk
* $30 for unlimited family texting
* $30 per line for unlimited data
= $209.99 for 2 iphones with unlimited talk, text and data
* 49.99 for each additional unlimited talk line + $30 per line data charge
3 Phones = 289.98
4 Phones = 369.97
5 Phones = 449.96
Labels:
Back Office,
End User Experience,
Technology Issues,
Tools
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