Another area that I think could be done much better as we have an aging denomination is handling contact in case of emergency info, hospitalization, call for a priest at a hospital, etc.
An ID card linked to a database and phone number should be able to link that person to a congregation, emergency contact and an on call priest in case of hospitalization. Similarly if there is a medical directive and organ donor that too could be on the card / in the database.
Could also track those taking care of someone at home - older parent, children, etc. to see that their needs were met. Including things like family pet, etc.
Sunday, March 7, 2010
Episocpal ID / Emergency Call Card
Labels:
Customer Service,
End User Experience,
People,
Problem Areas,
Solutions
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