One area we need to expose deeper issues and emotions / intensity in the next round of surveys.
Questions like if St. A's was a movie what would it be?
Wednesday, February 17, 2010
Survey questions to expose feeling
Labels:
Customer Service,
End User Experience,
Engagement,
Ideas,
Marketing,
People,
Problem Areas
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the same type of question needs to be asked before writing the content for the website: if the St Aug website had a voice/personality, what would it be?
ReplyDeletethat was something i realized after watching this video & reading the blog post:
http://www.d7ux.org/category/brand